Communication is a key technology to ensuring rapid flow of information and transactions across your organisation. Time is is a crucial resource and productivity vital.

You require expert advice so that communication systems run smoothly and efficiently at all times.  In today’s fast paced environment, volumes continue to grow and costs can quickly escalate out of control if not properly managed.  There is an often a confusing choice of tariff options from a multitude of suppliers.

Deregulation of the telecommunications sector has resulted in the proliferation of alternative service providers, with the often common support disappointments and service disruptions as many suppliers – large and small – seem unable to implement quality processes.  The telecoms sector is highly fragmented with hundreds of suppliers to choose from and only a handful of market leaders.  Finding the right supplier to to advise on your unique issues is not easy.  Suppliers are after all there to sell their existing product and service range, which may or may not be suitable.

With the pace of change and innovation in today’s marketplace, no single provider can encompass the wide range of service options that you need.  Tconsult is proud to provide truly independent and proactive advice.  The number one objective is to deliver leading solutions that support your business.

Tconsult achieves this through a continuous programme of market research, on-going product evaluations, attendance at the major trade exhibitions, supplier updates, tackling challenging customer projects, and skills development.  This allows Tconsult to offer a high level of integrity and dependability, working to industry best practice.

In addition to Consulting services such as ICT Strategy, Procurement, Integration, Project Management and Cost Reduction, Tconsult offers a wide range of partner services through carefully selected suppliers that have demonstrated a track record in quality, competitive charges and genuine expertise.  These include:

• Landline, broadband, data and Voip providers
• Dealerships with the major mobile networks
• GSM equipment and accessories from manufacturers’ UK distribution channel incl. car kit installations
• Systems integration products
• Telecoms equipment, installation, maintenance, engineering support, cabling, WiFi etc.
• A wide skills and resource base for large or complex projects
• IT support for office, networking and converged services such as mobile email (Blackberry and other packages).

Note, Tconsult is not driven by targets, does not employ sales people and will not make false promises.

To ensure your systems are properly maintaned and up-to-date, Tconsult offers a bespoke Managed Services option.

In short, Tconsult is dedicated to solving your challenging and complex problems quickly.  We will identify innovative solutions, cost efficiencies, simplification and process improvements that deliver Value to your organisation. 

More details of the products and services can be found under 'Products & Services':

• Landlines, Outbound, Inbound and Capped calls 

• Specialist Broadband, incl. ADSL2+ and leased lines 

• Mobile Plans and services on all networks

• Telephone systems, e.g. Cisco, Avaya, Nortel, Mitel, Panasonic, Siemens
• IP Telephony (VoIP): low cost, extended communications and flexible working
• Tele-conferencing incl. Voice, Video and Web
• Multi-platform, Integrated technologies, such as mobile e-mail, Cellular terminals, Vehicle Telematics
• IT Support incl. hardware, networking and maintenance contracts.

To find out more, please contact call us on 01234 266847 with your requirements

Some of our clients...                    

We have worked with clients in many sectors and include:

• Fastway Couriers: franchise couriers
• National Sameday: sameday couriers
• Freightroute: national pallet distribution
• Need Us: supply of agency drivers
• Gatland Security: security services
• William Albert Securities: Wealth management, stock brokers and investment research
• Dometic UK: white goods for leisure industry
• AMG Systems: optical fibre transmission systems
• Acro Aircraft Seating: seat engineering company
• Sandy Dentalcare: dental practice
• PC Helpcentre: IT support services
• Pressbeau: group of care homes
• Aitken Associates: family solicitors
• ePharma2U.com: on-line pharmacy
• Lindley's Chemist: dispensing pharmacy
• Roe Green Junior and Roe Green Infants Schools
• Lincroft Middle School
• AltaContact: eMarketing service for charities
• Kenetix Events: event management

Sample work and customer comments...      

SheriffRatings.com(London directory business): Call centre solution and set up of the  communications infrastructure, incl. ISDN30, calling plans, telephone system, DSL and fixed cellular terminal solution to call mobiles with 66% lower per minute rates.

“Expert in saving you money on your telecommunications. Highly recommended.”  Max Wallace, Managing Director

Premier Solicitors (legal firm with 3 partners and 10 staff): Managed services incl. migration of Featurelines to a hosted VoIP system offering a professional, reliable and scaleable solution, and Blackberry BES.

“The growth in our business meant that the previous Featureline telephones were inadequate for the needs of the practice. Having reviewed several options including a new digital system and factored in future expansion, we chose a hosted VoIP solution, with capability to integrate with our client database. On the day of installation, all our existing BT numbers were transferred with hardly any downtime. Adding additional users was quick and easy, we just requested extra extensions and connected the new telephones into the switch. Support from Tconsult has been excellent and any remaining issues were professionally resolved. At one point our BT Broadband service, which has generally been trouble-free, failed and we thought our telephone lines would also go down. However they continued to work as normal and this has given us much confidence in the advice we had been given.”  Hernak Singh, Partner

Ambassador Financial Consultancy: Specialising in mortgages and protection, the company has a team of professional mortgage advisers who aim to provide an efficient and helpful service to all its clients from sourcing their mortgage to completion.

“Starting up a business from scratch is always a tricky task particularly when it comes to co-ordinating computer systems, telephones and just the basic technology which you need to run a business. I approached Tconsult via an internet introduction and discovered that all these complex issues vanished. Mukul literally connected me to providers and consultants. He took away the frustration and niggles which so often occur and made the transition from 'just me and my business idea' into a reality.”  Maureen Feger, Managing Director

Some of our work is sensitive and/or confidential... 

[industry standards body]:  Management support exercise to resolve serious communication problems following the implementation of a new Mitel telephone system and restructuring to a centralised call centre.

“The report from my point of view is great and has been forwarded to the Board. Thanks.” Special Projects Director